| Title |
Research on using Six Sigma management to improve bank customer satisfaction
|
|---|---|
| Published in |
International Journal of Quality Innovation, March 2019
|
| DOI | 10.1186/s40887-019-0028-6 |
| Authors |
Zhiyi Zhuo |
X Demographics
The data shown below were collected from the profiles of 4 X users who shared this research output. Click here to find out more about how the information was compiled.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| United States | 2 | 50% |
| Unknown | 2 | 50% |
Demographic breakdown
| Type | Count | As % |
|---|---|---|
| Members of the public | 3 | 75% |
| Science communicators (journalists, bloggers, editors) | 1 | 25% |
Mendeley readers
The data shown below were compiled from readership statistics for 87 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Unknown | 87 | 100% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Master | 13 | 15% |
| Student > Bachelor | 11 | 13% |
| Student > Ph. D. Student | 6 | 7% |
| Lecturer | 5 | 6% |
| Other | 5 | 6% |
| Other | 13 | 15% |
| Unknown | 34 | 39% |
| Readers by discipline | Count | As % |
|---|---|---|
| Business, Management and Accounting | 23 | 26% |
| Engineering | 10 | 11% |
| Social Sciences | 6 | 7% |
| Computer Science | 4 | 5% |
| Economics, Econometrics and Finance | 2 | 2% |
| Other | 7 | 8% |
| Unknown | 35 | 40% |
Attention Score in Context
This research output has an Altmetric Attention Score of 2. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 19 March 2019.
All research outputs
#14,441,948
of 23,136,540 outputs
Outputs from International Journal of Quality Innovation
#21
of 30 outputs
Outputs of similar age
#196,673
of 351,767 outputs
Outputs of similar age from International Journal of Quality Innovation
#3
of 3 outputs
Altmetric has tracked 23,136,540 research outputs across all sources so far. This one is in the 35th percentile – i.e., 35% of other outputs scored the same or lower than it.
So far Altmetric has tracked 30 research outputs from this source. They typically receive a little more attention than average, with a mean Attention Score of 5.5. This one scored the same or higher as 9 of them.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 351,767 tracked outputs that were published within six weeks on either side of this one in any source. This one is in the 41st percentile – i.e., 41% of its contemporaries scored the same or lower than it.
We're also able to compare this research output to 3 others from the same source and published within six weeks on either side of this one.