The study of the influence of service quality, service fairness and trust on customer loyalty in the Malaysian motor insurance industry
Article in International Journal of Business Excellence (May 2023)
The most recent citing publications are shown below. View all 18 publications that cite this research output on Dimensions.
Article in International Journal of Business Excellence (May 2023)
Article in SAGE Open (April 2022)
Article in Global Business and Organizational Excellence (November 2021)