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Our paper examining the effects of switching costs and alternative attractiveness on e-store loyalty is now out https://t.co/gal8bnclAR
Our paper examining the effects of switching costs and alternative attractiveness on e-store loyalty is now out https://t.co/gal8bnclAR
Constructing online switching barriers: examining the effects of switching costs and ... - https://t.co/fC2MvJkDbB #loyalty #ecommerce