@CherylLeeAssoc @NHSE_PaulT @Janie_S Here’s a couple more: Wolter et al (2019) https://t.co/wM7ktWlbQu Jeon & Choi (2012) https://t.co/sOrJNkupWa
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#Employeesatisfaction trajectories and their effect on customer satisfaction and repatronage intentions | SpringerLink https://t.co/PO4L6lIhai
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RT @JAMS_updates: Do customers recognize and appreciate improvements in employee satisfaction? New research by Wolter and colleagues sugges…
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RT @JAMS_updates: Do customers recognize and appreciate improvements in employee satisfaction? New research by Wolter and colleagues sugges…
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Do customers recognize and appreciate improvements in employee satisfaction? New research by Wolter and colleagues suggests that customers with high employee contact are perceptive to changes in employee satisfaction. https://t.co/d1kHtbwlHL @AUHarbertBiz