Focusing the customer through smart services: a literature review

Overview of attention for article published in Electronic Markets, February 2019

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RT @Journal_EM: Focusing the customer through #SmartServices: a literature review, by Sonja Dreyer, Daniel Olivotti, Michael H. Breitner @…

RT @Journal_EM: Focusing the customer through #SmartServices: a literature review, by Sonja Dreyer, Daniel Olivotti, Michael H. Breitner @…

RT @Journal_EM: Focusing the customer through #SmartServices: a literature review, by Sonja Dreyer, Daniel Olivotti, Michael H. Breitner @…

Focusing the customer through #SmartServices: a literature review, by Sonja Dreyer, Daniel Olivotti, Michael H. Breitner @UniHannover and Benedikt Lebek | https://t.co/GG8m3mJzmO