An analysis of patient complaints against physicians has found that prior to the complaint, physicians involved minimized the psychosocial aspects of patient care. Following the complaint, physicians had better appreciation for these issues. https://t.co
How do #physicians make sense of their experience of being involved in patient/relative complaints and the associated mediation? Do you agree that institutions could provide greater support to physicians in these cases? Read the research here - https://t.
How physicians make sense of their experience of being involved in hospital users’ complaints and the associated mediation https://t.co/A70sTrHEI4 #bmchealthservres