Recent research shows that two-way communication and the use of chat service can positively influence the consumer purchase decision. Translate to hotels: Live Chat increases direct bookings. https://t.co/1tC48D3Bcc https://t.co/848OmnjZJc
RT @Journal_EM: The effects of two-way communication and chat service usage on consumer attitudes in the e-commerce retailing sector | pub…
The effects of two-way communication and chat service usage on consumer attitudes in the e-commerce retailing sector | published in Vol 28, Issue 2, May 2018 https://t.co/3B9K1yhcaB #ecommerce
RT @Journal_EM: The effects of two-way communication and chat service usage on consumer attitudes in the e-commerce retailing sector | http…
RT @Journal_EM: The effects of two-way communication and chat service usage on consumer attitudes in the e-commerce retailing sector | http…
The effects of two-way communication and chat service usage on consumer attitudes in the e-commerce retailing sector | https://t.co/9iXemvmDVw