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Development of a Streamlined Work Flow for Handling Patients’ Genetic Testing Insurance Authorizations

Overview of attention for article published in Journal of Genetic Counseling, April 2017
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About this Attention Score

  • Above-average Attention Score compared to outputs of the same age (62nd percentile)
  • Average Attention Score compared to outputs of the same age and source

Mentioned by

twitter
3 tweeters

Citations

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7 Dimensions

Readers on

mendeley
27 Mendeley
Title
Development of a Streamlined Work Flow for Handling Patients’ Genetic Testing Insurance Authorizations
Published in
Journal of Genetic Counseling, April 2017
DOI 10.1007/s10897-017-0098-3
Pubmed ID
Authors

Wendy R. Uhlmann, Katie Schwalm, Victoria M. Raymond

Abstract

Obtaining genetic testing insurance authorizations for patients is a complex, time-involved process often requiring genetic counselor (GC) and physician involvement. In an effort to mitigate this complexity and meet the increasing number of genetic testing insurance authorization requests, GCs formed a novel partnership with an industrial engineer (IE) and a patient services associate (PSA) to develop a streamlined work flow. Eight genetics clinics and five specialty clinics at the University of Michigan were surveyed to obtain benchmarking data. Tasks needed for genetic testing insurance authorization were outlined and time-saving work flow changes were introduced including 1) creation of an Excel password-protected shared database between GCs and PSAs, used for initiating insurance authorization requests, tracking and follow-up 2) instituting the PSAs sending GCs a pre-clinic email noting each patients' genetic testing insurance coverage 3) inclusion of test medical necessity documentation in the clinic visit summary note instead of writing a separate insurance letter and 4) PSAs development of a manual with insurance providers and genetic testing laboratories information. These work flow changes made it more efficient to request and track genetic testing insurance authorizations for patients, enhanced GCs and PSAs communication, and reduced tasks done by clinicians.

Twitter Demographics

The data shown below were collected from the profiles of 3 tweeters who shared this research output. Click here to find out more about how the information was compiled.

Mendeley readers

The data shown below were compiled from readership statistics for 27 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 27 100%

Demographic breakdown

Readers by professional status Count As %
Student > Master 9 33%
Unspecified 4 15%
Other 4 15%
Student > Bachelor 3 11%
Student > Ph. D. Student 2 7%
Other 5 19%
Readers by discipline Count As %
Unspecified 8 30%
Biochemistry, Genetics and Molecular Biology 4 15%
Agricultural and Biological Sciences 3 11%
Nursing and Health Professions 2 7%
Business, Management and Accounting 2 7%
Other 8 30%

Attention Score in Context

This research output has an Altmetric Attention Score of 3. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 30 April 2017.
All research outputs
#4,246,733
of 9,746,405 outputs
Outputs from Journal of Genetic Counseling
#262
of 596 outputs
Outputs of similar age
#97,335
of 262,048 outputs
Outputs of similar age from Journal of Genetic Counseling
#11
of 21 outputs
Altmetric has tracked 9,746,405 research outputs across all sources so far. This one has received more attention than most of these and is in the 56th percentile.
So far Altmetric has tracked 596 research outputs from this source. They receive a mean Attention Score of 4.5. This one has gotten more attention than average, scoring higher than 55% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 262,048 tracked outputs that were published within six weeks on either side of this one in any source. This one has gotten more attention than average, scoring higher than 62% of its contemporaries.
We're also able to compare this research output to 21 others from the same source and published within six weeks on either side of this one. This one is in the 47th percentile – i.e., 47% of its contemporaries scored the same or lower than it.